Taking part in your community is an important part of living a healthy life. While an active social life can help prevent loneliness. We support you in all aspects of community participation. Support services can include visits to your home or companionship to an activity of your choice. Help to access community-based support groups and social activities or help with setting up phone and internet communication services so can chat with family and friends. We can provide support for just a few hours, or on a regular basis. The choice is yours!

Heavenly Care has partnered with the National Disability Insurance Scheme (NDIS) to help improve the lives of people living with disability. As an NDIS provider, we can help manage your NDIS plan and funding. Our dedicated and experienced plan managers work with you to help you achieve your goals and enjoy an ordinary life. We assist with the most tedious task, such as keeping tracking of payments, filing records and managing NDIS claims. Our Plan Managers are flexible and can work with you. Whether you choose to self-manage part of your plan and have Heavenly Care manage the rest or we help manage the entire plan. We operate in an open and transparent way so you have the choice and control in selecting the right services for you.

For any in-home support you may need after you’ve been ill or in hospital. We work with you and your hospital to develop a plan that ensures you receive appropriate care after you are discharged. This can include anything from specialist clinical care by a registered nurse, or assistance with administering medication or treating wounds, to personal care, shopping and meal preparation. Talk with us about preparing a care plan for your specific needs.

Respite care supports you and your carer by giving you both a break.  It can help give your carer the opportunity to go to the shops, exercise, run errands or even go on a holiday. Whilst giving you a break from your usual arrangement and allowing you to socialise with someone new. While your permanent carer is away, our trained professional caregivers come to your home and provide a variety of services for you or your loved one.  This includes;

• Excising and going for walks
• Simple companionship
• Bathing
• Dressing
• Feeding and meal preparation
• Medication reminders
• Getting in and out of bed

Respite care can be a few hours, days or even weeks. It can be planned in advance; for instance, if your carer plans a trip or has errands to run. We are also available in emergencies.

Having the freedom to live at home and receive in-home nursing is something that our caregivers understand. Our registered nurses can attend to your health issues in the comfort of your home. We assist you with staying on top of medical issues that require a professional’s attention, without you necessarily having to leave your home. This includes;

• Wound care
• Dressing changes
• Insulin injections
• Administering medication
• Catheter care
• Monitoring clinical signs
• Providing specialist assistance
• Colostomy care
• Skilled hospice support

Discuss your needs with our expert team, and we will work with you as well as your doctor and other health professionals; to create a plan that best works for you.

Getting help around the home means you can stay independent in your own home for longer. We provide a range of domestic services to keep you safe at home by helping you maintain a clean and liveable space. This could include anything from laundry and folding clothes to watering your plants and basic house maintenance. We also help ensure you continue to eat well through a healthy, balanced diet by assisting you with writing your shopping list, grocery shopping and meal preparation. When you require a service, we can’t do we will gladly refer you to someone who can help.

We provide a variety of personal care support services to help keep you safe, healthy and independent. We can assist with all aspects of personal care; with complete respect for your privacy and dignity. This includes;

• Showering
• Bathing
• Oral hygiene
• Getting dressed
• Going to the toilet
• Assistance with eating
• Medication reminders
• Help with moving around the home – including the use of hoists and lifts.

Whether you’d like special support occasionally, once or twice a week, or you’d like us to visit every day, it’s completely up to you

We know that home care doesn’t stop at the end of the day. Overnight support allows individuals to remain in their own home, while providing peace of mind for family members. We provide a variety of care service to support you during the night. This includes assisting you with getting in and out of bed, turning and repositioning you through the night, monitoring your temperature regulation, medication and pain management. Our support can be scheduled ahead of time or provided on an as-needed basis. Whether you need someone to stay with you in your home for a single night, or on a longer-term basis, our caregivers can help you feel secure and safe.

Being able to interact with your community means that you have the transport services to get you to and from your appointments and around your community. All of Heavenly Care’s caregivers have a valid Australian drivers’ licence and can help transport you to and from things such as:

• Medical and other health related appointments
• Community support group or social activities
• Shopping or other personal related appointments
• Visiting family or having a coffee with a friend;
• Attending functions or social activities, in and around your community

What ever your circumstance our experienced team can offer a range of transportation and mobility options, to help you get to and from your destination as comfortably and easily as possible.